Curriculum vitæ

Where I've been and what I've done.

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CHUCHIANG@GMAIL.COM

+1 415 230 1368

Objective

I am seeking a senior or lead UI/UX/Product design position with a long-term goal towards expanding into a leadership, mentorship and management roles. I have over 10 years of experience helping shape and build successful and innovative products and servicess.. I thrive on creating  tools that empower users to change the world and how they interact within it.

Experience

Senior Product Design Manager
Avail Medsystems Inc.,, Santa Clara, CA
June 2019 – Present

  • Defining and building the future of procedural presence
  • Creating an end-to-end service/product from scratch
  • Managing external design resources
  • Inter-organizational collaboration with R&D, QA and Engineering groups

Staff UI Designer
Samsung Semiconductor Inc. SSIC/CSO Office, San Jose, CA
June 2016 – June 2019

  • Defined and ideate products and features
  • Evaluated and worked with teams to integrate new technologies
  • Managed external UI/UX resources
  • Provided design, usability and art direction
  • Finalist in inaugural SSIC Inventure program

Senior UI Designer / Founding team member
Blue Jeans Network Inc., Mountain View, CA
June 2010 – May 2016

  • Helped define the product requirements with product managers, engineers and executive team
  • Aligned business requirements and engineering capabilities with design expectations
  • Provided the initial UI/UX design direction for Blue Jeans web service
  • Conducted user research with the help of customer advisory board
  • Helped hire and grow design group.
  • Collaborated with remote engineering groups on feature build outs.
  • Delivered a comprehensive interaction and style guide for iOS and Android platforms.

Senior UI Designer
TimeBridge Inc., Berkeley, CA
October 2008 – June 2010

  • Worked closely with CEO, VP and product manager to define features
  • Collaborated with overseas engineering team, with weekly project updates
  • Provided visual design for the revised web application
  • Worked with outsourced UX researcher for user testing
  • Evaluated and defined interaction models of new features for the public scheduling feature
  • Designed the external third party interaction with services such as Evernote and Box.
  • Led corporate identity rebranding efforts

UX Designer
Google Inc., Mountain View, CA
July 2007- October 2008

  • Served as the primary UI/UX designer post Google acquisition
  • Worked closely with product managers and product marketing managers to define and refine service features
  • Collaborated with other Google UX design team members to adopt Google visual design guidelines to the GoogleVoice service
  • Worked directly with UX researchers; providing them screens to develop prototypes for testing
  • Engaged my 20% time to work on a Google consumer product with an international team in Taiwan. I provided UI/UX/Visual designs to create a proof of concept that leveraged static network connected displays

Principal UI & Graphic Designer / Founding team member
GrandCentral, Fremont, CA
February 2006 - July 2007

  • Worked directly with CEO, VP and Engineering team members to define the GrandCentral phone service
  • Provided consumer facing design interface for web based telephony application
  • Helped launch GrandCentral beta service within 6 months of joining
  • Collaborated with marketing and PR group with regards to corporate graphics and messaging
  • GrandCentral.com was recognized by TIME magazine as one of the top 50 websites of 2007

Contract Graphic Designer
NTT MCL, Palo Alto, CA
October - December 2005

  • Worked directly with engineering to define and design a WIFI hotspot locator application for NTT
  • Defined the small form factor screen layout for the background application
  • Developed pixel based iconography that was used in the WIFI finder application
  • Redesigned NTTMCL.com, and implemented a simple PHP based careers section

Contract Graphic Designer
Cheskin, Redwood Shores, CA
May - October 2005

  • Worked closely with Cheskin marketing researchers
  • Created research packages to send out to field subjects
  • Helped sort and process research information
  • Created high impact marketing research presentations for Cheskin’s Fortune 500 clients.

Web Designer / Partner
Launchpad Studio, San Jose, CA
2001 - 2005

  • Responsible for external and internal web design projects
  • Participated in design team reviews as well as project scoping
  • Worked closely with clients to determine business goals and establish design direction
  • Managed web project production from concept to execution
  • Collaborated with outsourced development partners to assure fit and finish

Adjunct Professor
Ohlone Collage, Fremont, CA
2001

  • Developed and taught entry level graphic design courses to college students
  • Instituted a design approach to teaching graphic design, whereas previously an arts and crafts approach was used to teach graphic arts

Junior Graphic Designer
Nimbus Design, Redwood City, CA
1999-2000

  • Assisted senior designers with concept and production
  • Responsible for web related projects; from screen concepts for “startup” clients to designing and producing promotional microsites for Excite.com
  • My main responsibility was to provide graphic production for print, packaging and web projects

Contractor & UI Designer Internship
FileMaker, Inc., Santa Clara, CA
1998

  • Worked directly with the Senior UI Designer to create iconography for new and recently surfaced features on the FileMaker 5.0 product
  • Participated in an iterative design process with UI and UX team members
  • Responsible for designing the theming feature within the FileMaker 5.0 product
  • Participated in user testing and research

Product Marketing Assistant
Leapfrog Lab, Inc., Fremont, CA
1997

  • Conducted market competitive analysis for computer hardware offerings
  • Assisted senior marketing with product planning
  • Provided new product technical assistance, occasionally assisting technical support specialists

Graphic Designer
Coastcom, Alameda, CA
1996-1997

  • Streamlined the collateral creation process with standardized tools and templates
  • Responsible for quarterly production of corporate newsletter

Marketing Assistant Coordinator
Everex Systems, Inc., Fremont, CA
1994-1996

  • Worked with senior marketing members on advertising campaigns
  • Produced and designed product marketing collateral
  • Provided creative direction for product photography and talent outsourcing
  • Responsible for trade show coordination; coordinated trade show logistics and travel planning

Education

San Jose State University, San Jose, CA

  • Bachelor of Science - BS Graphic Design, 1999
  • President of Graphic Design Club (NEO)

Capabilities

  • HTML
  • CSS
  • Wireframing
  • Information architecture
  • Sketch
  • Principle for Mac
  • InVisionApp
  • Adobe Dreamweaver
  • Adobe Flash
  • Adobe Fireworks
  • Adobe InDesign
  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe Acrobat
  • Microsoft PowerPoint
  • Microsoft Word